InSource Services Group

Zoom Troubleshooting (Windows)

  1. Confirm all other programs that might use the camera are not accessing it or are closed.

  2. Restart your computer.

  3. Uninstall the Zoom client and reinstall the latest version from the Download Center.

  4. Visit your device's support and downloads page to update the camera driver:

  1. Check Windows 10 Privacy Settings


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