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Accessing Delegated Mailboxes - MacOS

1.   

Open Outlook, then navigate to Tool > Accounts…

2.   

Click the + in the lower left-hand corner then select New Account…

3.          

Enter the delegated mailbox email address you are attempting to access.

 

4.          

Select Sign in with another account.

 

5.          

Enter your personal CGU email address (e.g. john.doe@cgu.edu), then click Next.

 

6.          

Enter your personal CGU email address password, then click Sign in.

 

7.          

This will contact Office 365 to connect you to the delegated mailbox.

8.          

You will be notified the delegated mailbox has been added and click Done.

9.  

It may take up to 5 minutes for the mailbox to successfully add and the status to change from amber to green. Once completed, this window can be closed.

10.  

You will now be able to access the delegated mailbox.  You will need to expand the mailbox to see all its contents.

 

See attached guide to provide end-users.

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